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Privacy Policy

Effective Date: 8/05/2025

Lacuna Leadership™ (“Company,” “we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website, www.lacunaleadership.com (the “Site”), our personality assessments, and related services (the “Services”).

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

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1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

  • Account Details: Name, email address, phone number, organization, billing information.

  • Assessment Data: Responses to the Stability of Self Inventory (S2i) and any other tools, plus generated reports.

  • Communications: Messages sent to us via email, forms, or surveys.

b. Information Collected Automatically

  • Usage Data: Pages visited, time spent on site, click patterns.

  • Device Information: IP address, browser type, operating system.

  • Cookies & Tracking: Data collected via cookies, pixels, or similar technologies to improve functionality and marketing.

c. Information from Third Parties

  • If you were referred by a coach or organization, we may receive basic registration or assessment completion details from them.

 

2. How We Use Your Information

We use your information to:

  1. Deliver and improve our Services, including assessments and reports.

  2. Provide personalized feedback based on assessment results.

  3. Process transactions and send purchase confirmations.

  4. Communicate with you about updates, promotions, or service changes.

  5. Conduct research and analysis to validate and enhance our assessments (data is anonymized where possible).

  6. Comply with legal obligations and protect our rights.

 

3. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: Payment processors, hosting providers, email marketing platforms.

  • Coaches or Organizations: If you take an assessment through them, your results may be shared with that entity with your consent.

  • Legal Compliance: If required by law, court order, or government request.

  • Business Transfers: If our company is merged, acquired, or sold, your data may be transferred to the new owner.

 

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar tools to:

  • Keep you logged in.

  • Remember your preferences.

  • Analyze site traffic.

  • Deliver targeted advertisements.

You can disable cookies through your browser settings, but some features of the Site may not function properly.

 

5. Data Retention

We retain your personal information only as long as necessary to:

  • Provide the Services you requested.

  • Fulfill legal and accounting obligations.

  • Conduct anonymized research and analytics.

Assessment responses may be stored indefinitely in anonymized, aggregated form for research and validation purposes.

 

6. Security

We take reasonable technical, administrative, and physical measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Request a copy of your data.

  • Object to certain uses of your information.

  • Withdraw consent where applicable.

To exercise these rights, contact us at [Insert Email Address].

 

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If you believe we have, please contact us so we can delete it.

 

9. International Users

If you access our Services from outside the United States, your information will be processed in the U.S. By using our Services, you consent to this transfer.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Site with a revised “Effective Date.” Your continued use of the Services after any changes constitutes your acceptance of the updated policy.

 

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Lacuna Leadership™
Email: info@lacunaleadership.com

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